Customs systems and transformation

Kevin Franklin

Kevin provides expert insight into government approaches to customs and borders, in particular IT modernisation and revenue operations. Kevin brings over 40 years experience with HM Revenue and Customs, the UK customs agency.

He started as a frontline officer in London Port and rose to become Director, Customs Transformation leading the development of the UK’s Customs Declaration Services (CDS) – a system responsible for collecting £34bn of revenue each year. Kevin has worked with the UK Home Office and US Customs Service to modernise international trade procedures and worked as Head of Intelligence at UK Border Force. Kevin retired from the Civil Service in 2020 and holds a number positions supporting customs modernisation.

Expert Insights From Kevin Franklin

Customs compliance

10 best practices for customs record keeping: guidance for business leaders

TLDR Effective customs record keeping is critical for compliance, risk management, and operational resilience in global trade. This article explores legal requirements, common pitfalls, and 10 best practices (from digital …
10 best practices for customs record keeping: guidance for business leaders
Strategy & Horizon Scannning

10 Key Steps to Expanding Your Business Globally: The clearBorder Playbook

Embarking on the journey to expand your business globally is akin to exploring new horizons. The allure of tapping into fresh markets, reaching an expansive audience, and increasing revenue is …
10 Key Steps to Expanding Your Business Globally: The clearBorder Playbook
Customs compliance

5 common mistakes to avoid when importing goods into the UK

Importing goods into the UK from the EU, the US, China, or other areas of the world can be complicated. Ten months after the UK left the Single European market, …
5 common mistakes to avoid when importing goods into the UK

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